Fast Shipping & Easy Return



How many days does it take to get my order?

Please allow 48 hours for us to prepare your order and 5-7 business days for shipping.

* Our shipping fees do not include any duties or taxes

Do you ship internationally?

Yes, we do ship internationally.

*Please note that duties and taxes are NOT included in the international shipping cost

Who do I contact if I haven’t received my order even though my tracking information says it was delivered?

We ship our items to you via USPS. If there seems to be a problem with your order being delivered to you or you think it’s lost, USPS is your first line of contact.

USPS lost my package. Can I get my item replaced?

Yes. In the event that USPS misplaces or loses your order, we are happy to send a replacement.


Can I exchange my item?

Yes, you can exchange an item for another of equal or lesser value.

Can I return / exchange an item?

Yes. However, you are responsible for any shipping costs to us.

If I want to return / exchange an item, how do I do that?

Email our customer service department at with your request and include your Online Order ID #.

How long do I have after receiving my order to exchange it?

You can exchange your item within 14 days after receiving it.

Do you offer cash refunds?



If my item becomes damaged, can I get it replaced?

Yes. We will happily send you a new one, please email with your order # and a photo of the damaged piece.

What is your replacement policy?

We have a 30 day replacement policy starting from the day it was delivered. We will replace any broken or tarnished pieces. Please email with your order # and a photo of the piece that is broken or tarnished.

Discount Codes

Can I use more than one discount code for one order?

No, only one discount code may be used at a time.